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Loom app for Mac – interface not showing up

Vlad Zhigulin
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May 20, 2025

Hey everyone~


Quick question about the Loom app for Mac (desktop version). Every time I start recording, the Loom interface disappears – which is normal. But before, I could just click on the Loom app again and it would stop the recording and bring the interface back. Now, that doesn’t work anymore. If I click the app, nothing happens. I have to use the shortcut keys to stop the recording.

Is this just me, or did something change in how the app works?

Also curious – how do you guys usually use Loom? Do you prefer the browser version over the desktop app? Is it more stable or easier to work with?

1 answer

1 accepted

3 votes
Answer accepted
Manon Soubies-Camy
Community Champion
May 20, 2025

Hi @Vlad Zhigulin,

Have you checked which recording controls setting you’re using?

  • If you selected "Hide while recording", you’ll get the behavior you’re seeing: the Loom interface disappears completely and clicking the app won’t bring it back.
  • But if you switch to "Hide only in final video", the controls will stay visible during the recording.

loom-settings.png

My preference goes to the Mac app because I really like the speaker notes feature, it's super handy for recording intros or walkthroughs!

Hope this helps,

- Manon

Brittany Soinski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2025

+1! Thanks, Manon!

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Vlad Zhigulin
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May 26, 2025

Thank you so much, Manon!
I’ve been using the app for quite some time, but somehow this slipped past me. I just tested it, and it’s exactly what I was looking for. Thanks again!

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