Add comments to linked tickets using a listener (when comment added)

[ron.lindstrom@picotrading.com]

Running on premise Jira.

Project_A is client facing and Project_B is internal only.

Rather than make the users update two tickets I am looking to copy comments from Project_A -> Project_B when tickets are linked and copy comments from Project_B -> Project_A as well.

There is not a transition for either ticket taking place, just the addition of a comment.

I know I need to set up a listener (that's the easy part).  I am unsure how to script the copy itself though.

Any help would be appreciated.

[Daniel Yelamos [Adaptavist]]

Hi Ron:

You want to use something like this. Mind you, I have not tested this locally, I've just looked at old code of mine:

If you have two variables "issue" and "newIssue", both of these objects are an Issue.

import com.atlassian.jira.component.ComponentAccessor

//The comment manager is needed to gain CRUD access to your comments.
def commentManager = ComponentAccessor.getCommentManager()

//This is how you parse out the event out of the params within a listener
def event = params.event as IssueEvent
//This is how you get the comment out of the event.
def comment = event.comment?.body

//And this is how you create a comment.
commentManager.create(newIssue, comment.authorApplicationUser, comment.body, comment?.groupLevel, comment?.roleLevel?.id, comment.created, false)

Do tell me if I can help you further.

Cheers!

DYelamos 

[ron.lindstrom@picotrading.com]

Getting an error on 

def event = params.event as IssueEvent

trying to work through why that is. 

[Daniel Yelamos [Adaptavist]]

What do you mean an error? When you run it or is it an static compilation error? Could you send me a screenshot or the stacktrace?

If there isn't a stack trace, ignore it, and run it anyways.

Cheers!

Dyelamos