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Aptis Issue Viewer plugin is not working

Oleksandr Dykopavlenko
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November 10, 2018

Hi

I've installed Aptis Issue Viewer plugin Trial in our Jira Server edition.

The account that has access to the project with issues has been created

I set up the Plugin. I've tried default Issue template, then set Custom issue template, and selected the created account intended to see issues with limited issue fields amount. I've set the plugin Active.

I expect that after I log in our Jira site with the created for plugin account, I will see only fields of issues that are specified in the Plugin Configuration. But unfortunately all the fields are visible for that Jira account. So pluginis doing nothing at the moment.

Any Help please ?

Thanks

1 answer

0 votes
Mikael Sandberg
Community Champion
March 19, 2019

Per the vendor's marketplace listing, your best bet it to email info@aptis.support to get an answer for your question.

Good luck!

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