Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Automatically set resolution

Ted Mozer August 6, 2017

Hello, 

 

We are interested in implementing this add-on, but I was looking at the details and did not see an answer to this.

 

Is it possible to set the automation rules to set a resolution based on specific rules? I can see that you can set a transition, but it's unclear whether a resolution can be set.

 

Thanks!

2 answers

1 vote
Scott Harwood
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 6, 2017

Yes, this can easily be done via the edit issue action.

Screen Shot 2017-08-07 at 10.45.23 am.png

0 votes
Daniel Eads {unmonitored account}
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 6, 2017

During the workflow transition, you can use a post-function to set a particular resolution. Then when you call the transition from the automation plugin, the workflow transition will set the resolution.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events