Big Gantt change the subtasks order

[Douglas Oliveira]

Hi!

I am using the big gantt, for to show better the diagram for the enterprise clients, but have a problem, when i import data of the Jira, The Big gantt change the order of subtasks, putting them in alfabetic order, i change again put them in correct order but in the day after happens the same situation.

Has anyone ever gone through a similar situation?

[Anna-BigPicture · Accepted solution]

Hi @Douglas Oliveira

Please be advised that the changing task re-ordering should be saved. The situation you described is not expected plugin behavior.

Therefore please, raise a ticket via our Service Desk, providing us with more details.

The BigPicture team will be happy to assist you in resolving the issue.

[Douglas Oliveira]

Thank you Anna,

This is done 15 days ago, And I am wating.

[Anna-BigPicture]

You are very welcome!
Do you have further questions regarding this particular matter?