Call center for JIRA Service Desk on Cloud

[Muhammad Anas]

Greeting,

Currently, Call Center for JIRA Service Desk, an add-on on Atlassian market place is only available on server hosting. As we know, changes are being made to server and data center products, will this add-on be available to host on cloud once changes are made and every thing is shifted to cloud?

[Brant Schroeder]

Muhammad,

  Welcome to the community.  Apps in the marketplace are often developed by third party companies.  The Call Center for Jira Service Desk app was developed by Wittified and Appfire company.  I would recommend reaching out to them here: https://marketplace.atlassian.com/apps/1215246/callcenter-for-jira-service-desk?hosting=server&tab=support 

They will be able to answer their plans for this product and if they will be bringing it to the cloud.

[Reshma Begum {Appfire}]

Hi @Muhammad Anas ,

Thank you for showing your interest in our add-on.

We are from the Wittified support team and we have created a support request https://wittified.atlassian.net/servicedesk/customer/portal/4/SUPPORT-3166 in our portal. Please access the Support request and once you signup, please let us know your username so that we can add yourself as the reporter of the support request.

We have an open request CFJSD-38 (https://wittified.atlassian.net/browse/CFJSD-38) with our development team for supporting JIRA ServiceDesk in Cloud. Please vote for this issue and add yourself as a watcher to get future updates.

Note: If you are unable to access the request, please review this link.

Please let us know if you have any queries and we will be happy to help you.

Thanks,

Reshma