Hi
I am just a user of jira, ie not an administrator, and I was told that it is not possible to add another custom field to a project and have it available for us to change the values on an on-going basis. Is that true?
At the moment I am set up as an administrator of a particular project and for that project I can update fix/version values, decommission them etc, and I can update the component values that appear on each issue.
Is it possible to add another custom field where we can categorise our data and (not delete) but add new values as new categories arise?
You have been given the correct information, as a project admin, you can only maintain versions and components (and users in the project too). Custom fields are system administrator maintenance only.
There are a couple of plugins which provide project-admin maintained fields, but I've not had any direct experience of any that work correctly yet.
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