Create an issue in another project on workflwo transition

[Vaijayanthi Murali]

I was able to create an issue in another project based on some conditions and link the newly created issue to the trigger issue using JIRA automation.

However, I do not want to be creating new issues if there is already an issue created in the other project and that has link to the trigger issue. I tried all ways of using JQL conditions, could not achieve that. Any pointers?

[John Funk]

Hi @Vaijayanthi Murali ,

Maybe try the Related Issues Condition to see if there are issues already linked. 

[Vaijayanthi Murali]

I tried that and does not seem to work. Although there are issues linked, the condition does not kick in.

[John Funk]

Can you be more specific as to what does not work? Can you share the Audit Log for that rule when you run it? 

[Nishanth Thimmareddy (Appfire)]

Hi @Vaijayanthi Murali

You can use Create on Transition for Jira Cloud app to create a linked issue in another project only if one doesn't already exist. Here is a quick how-to on getting this done: link

You can easily configure conditions to determine when an issue should be created using substitution variables, regex patterns, or JQL queries for even more flexibility. Let me know if you have any questions! 

Full disclosure, I'm the product manager for the app.

Thanks,

Nishanth T