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Eazy BI - Tracking Time to First Response

Quelyn
Quelyn May 2, 2018

I am looking on how to get a TTFR measurement in Eazy BI.  The way we track what is triaged is by adding a label "triaged" to the issues once we've processed them. 

So ideally, I would like to show a metric of the average time spent with no labels for each issue, is there a way to do this?

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