Epics Map: An error occurred while cloning the epic

[Beining]

Tried to clone an epic with several stories. Each story has subtasks. I click "Clone Epic", but the only thing that happens is that I get this error:

An error occurred while cloning the epic

The operation didn't succeed. Some of the issues might not have been cloned.

The Epic has not been created and none of the stories either. What am I doing wrong?

[Jack Hunter [HeroCoders]]

Hello @Beining,

Thank you for the report.

Let's handle this case through a support ticket that you've raised. When finished, we can post a solution here.

One of the support team members will reach you soon. 

Cheers,
Jack

[Arya Faili]

@Jack Hunter [HeroCoders] Did this ever get resolved? We are having the same issue on a next-gen project. 

[Igor Pasieczny - HeroCoders]

@Arya Faili - I'll be happy to help you - could you please raise a support ticket here and explain me the details? Please walk me through your process step by step :)

You can raise the ticket here:

https://herocoders.atlassian.net/servicedesk/customer/portal/3/group/3/create/18

Best,
Igor