Error rendering macro 'flowchart' : No useable executable name defined in graphviz.properties

[TSO Logic Admin]

Hello, We installed the Graphviz plugin (v2.1.1) for Confluence (v4.3.1) to evaluate for purchase decision. But are getting an error even before we begin.

Repro Steps:

1. Insert a Flowchart via macro wizard.

Expected:

• No error

Actual:

• We get the following error in the macro wizard:
  "Error rendering macro 'flowchart' : No useable executable name defined in graphviz.properties"

Please help us revolve ASAP, so that we can evaluate your product.

Thank you,

Johnny

[Nic Brough -Adaptavist- · Accepted solution]

You don't say whether you have installed Graphviz on your server, and the error message you are getting is telling you that whatever you have configured, it's wrong.

See https://bobswift.atlassian.net/wiki/display/GVIZ/How+to+install+Graphviz+software

Once you've installed it, the dot executable must be on the path used by Confluence on startup.

[TSO Logic Admin]

Hello Nic,

So that was it - need to manually install the additional software pieces.

I am used to installing Atlassian plugins without the need for any further manual installation steps.

Thanks!

-Johnny

[Nic Brough -Adaptavist-]

It's an unusual one because it relies on external functionality. It's mildly annoying when installing, but I don't think there's a better route really because the graphviz executable is OS dependent and you wouldn't want to try to bind that into a plugin.

[TSO Logic Admin]

BTW, I already tried the online-suggested workaround of restarting Confluence (to free up memory). But still got the exact same behaviour.