External Comment Plugin does not hide all Confluence Comment dialogs

[Barbara Green]

We recently installed the External Comments for Confluence plugin and set up Disqus. At first, all seemed to be okay. Then, we saw regular anonymous confluence comments show up on the daily digest, but were unable to see them on the page. We finally found them under View/Activity. So the plugin doesn't hide the upper right Add>Comments. We made sure commenting was disabled in each space and in some cases, the Add>Comments was removed (dropdown appeared blank), but in a few others, it remains accessible.

Also, the Disqus commenting area appears on most pages (http://wiki.acstechnologies.com/display/CL/Church+Life), but in the same space, we'll suddenly find a page where the disqus comment dialog is not present, but the old Confuence comment dialog is present for logged in users, whle no comment dialog appears for anonymous users (http://wiki.acstechnologies.com/pages/viewpage.action?pageId=28715201).

[Barbara Green · Accepted solution]

Resolved. (I'm still getting emails that this isn't answered. Don't know what to do.)

[Barbara Green]

Sorry, I thought I had marked this. This has been resolved. Thanks!

[Radomir Mladenovic]

Hi Barbara,

This is a rather old post and the problem was addressed last year so maybe you'd just mark it as resoved to have a proper question status here on Atlassian Answers.

Thanks!