How to Trigger a automation rule via webhook

[Stephan_Mallmann]

Hi,

i have a problem with a rule that should trigger another rule.
I will do this with a webhook.

1. Rule 1 check some field and change the priority dependent on the fields
2. In some constellations Rule 1 send a webhook wich trigger rule 2 to run
3. Rule 2 check the priority of the issue and send a mail

I create a webbhook als trigger in rule 2 and copy the url to the "send webhook" in rule 1 and set application header to json.

Whats wrong?

Best regards and thank you a lot

Stephan

[Deleted user]

Hi Stephan,

Are you running Jira Cloud or Server? In Cloud, we don't allow rules to trigger other rules via webhooks.

Could you explain to me why you have chosen this approach? There may be a simpler way to solve your problem? We have an if/else condition block that can allow you to do a lot in one rule.

Cheers,
Simeon [Automation for Jira]

[Stephan_Mallmann]

Hi Simeon,

thank you for that repsonse.

We are running Jira Server. Yes, I know that i can do this with a if/else condition but i will start the second rule by webhook or something else.

Best regards,

Stephan

[Stephan_Mallmann]

By the way...

Multi level If/else are not allowed.

best regards,

Stephan