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How to disable nl2br with Email Helpdesk for JIRA

Gregor Pollak
Gregor Pollak
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May 3, 2015

Hey guys! I have HTML editor set for comments. The problem is, when email gets sent it transforms all \n to < br / > which makes the response non-readable. Any help appriciated.

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Cristina Ramos
Cristina Ramos April 11, 2016

Hi Gregor, we have implemented this feature in the new version of the plugin (1.1.2 / 1.7.2).

We hope it helps you.

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nsacerdote
nsacerdote
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September 21, 2015

We are planning to add this feature on the next release 1.1, It will be released soon, I will update this answer when we release it.

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