Integrate Jira with service-now

[Ujjwal Chaudhary]

Could you please suggest the best way to configure Jira to talk to service now whether through webhook or rest-api or some plugin.

Currently there is a plugin from ConnectAll for Jira for this type of integration but isn't free for the adapter which it needs us to purchase. We already have a "Send to Jira" link in service now and would want that to submit an issue in Jira which we can achieve via issue-collector,  but how do we have the bi-directional traceability here so that any update to the same issue also updates accordingly back in SERVICE-NOW.

We are just looking for a basic bi-directional for a trial period and nothing more than that.

Please advise.

Cheers,

Ujjwal

[Kathy Lee]

Hi Ujjwal,

I came across this connector OIM which supports your use case.  Link here: https://www.opshub.com/jira-integration/jira-servicenow-integration/

You can check with these folks if they have a trial edition. I know they have a trial edition for their other product.