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Is it possible to submit Jira Service Desk tickets through ServiceNow

Tyler Pospisil
Tyler Pospisil February 27, 2019

We are looking to support a client who uses ServiceNow for all internal service desk needs. Is it possible for them to submit Jira Service Desk requests to us via ServiceNow? If so, is it possible to relay comments added by our agents to a Jira Service Desk request over to their associated ServiceNow request?

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February 27, 2019

Hi @Tyler Pospisil ,

You might need to integrate to have this functionality, marketplace might have few plugins which can do the job. Please look into those

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