Is there a migration license for Bob Swift Power BI Connector Pro?

[David Russell]

We have migrated from Jira Server to Jira Cloud.

We had a license for Power BI Connector Pro on Jira Server, which I believe is a perpetual license.

Is there a migration path for this product to cloud? The Cloud version is a subscription license, so is there a way to migrate our existing license similar to Atlassian's Migration Trial license, or do we have to start a new license?

Thanks,
David.

[Hana Kučerová · Accepted solution]

Hi @David Russell ,

welcome to the Atlassian Community!

I assume you've bought your server license on your own (not through some Atlassian partner)

It is not possible to migrate the license, but I would recommend you to contact the vendor of the application directly and ask them, if they can provide you some sort of discount based on the server license.

[David Russell]

Thanks Hana,

I'm not sure where this license comes from, I'm only involved in the migration. I will try to find out.

Not sure if coincidence, but our Server license was just canceled. I'm sure we had 11 months to go on it, which is why I posted this query. Was that something you did?

Thanks,
David.

[Hana Kučerová]

Hi @David Russell ,

I implement Atlassian products, but I don't work for the vendor of this application, neither Atlassian itself, so it is not possible for me to do something with your license. So, it definitely wasn't me :-).

It would be great, if you can find out two things about the license

• who is technical and billing contact
• SEN

[David Russell]

No worries, I think this was just a very strange coincidence - we got a cancelation email 15 minutes after your reply above. Maybe we cancelled this a few weeks ago and only just got the email. It's no problem - we're off Jira Server now anyway.

I've seen the invoice - we purchased it through Atlassian.

[Hana Kučerová]

No problem :-)

I think it would really be the best to contact the vendor.

[David Russell]

Thanks Hana,

Yes I'm not sure how I got twisted in the links to arrive in this forum. No problems.

Thanks for taking the time to respond.

David.

[Lisa Teves _Appfire_]

Hi @David Russell,

Reaching out from the Appfire team. First off, thank you for being a Power BI Connector Pro for Jira customer!

We don't have an official migration path just yet, but our support team has some helpful instructions they can share to make the migration process easier.

You'll also need to purchase a new cloud license versus migrating an existing server license. Please reach out to our support team for assistance and to get started. Let us know if we can help with anything else!