JIRA Issue Collector plugin: Attaching a file throws a script error in IE 8, disables the submit button

[Ray Hundley]

I am testing out the JIRA Issue Collector, v1.2.4, in our JIRA 5.0 instance. When using the plugin in IE 8 and trying to attach a file (clicking the browse button, selecting the file, then pressing open) the submit button becomes disabled and the browser thrown the following script error (Note: The server name is the URI is blanked out on purpose)

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CMDTDF; InfoPath.1; .NET4.0C; .NET4.0E; InfoPath.3)

Timestamp: Fri, 31 Aug 2012 17:28:11 UTC

Message: Access is denied.

Line: 195

Char: 4108

Code: 0

URI: http://XXXXXXXX:8080/s/collector-resource-en_US-pmw836/713/132/1/_/download/superbatch/js/batch.js

Message: Permission denied

Line: 1

Char: 53633

Code: 0

URI: http://XXXXXXXX:8080/s/collector-resource-en_US-pmw836/713/132/1/_/download/superbatch/js/batch.js

This function works fine in Chrome and Firefox, just IE 8 is the problem.

[AhmadDanial · Accepted solution]

Hey there, Ray.

Are you still facing issues with the plugin or do you have any further queries about it? If yes, I would suggest you to reach out to the support engineers by raising a ticket in https://support.atlassian.com so they can help you to tackle this problem. Hope this helps.