JIRA: Problems rendering a table grid editor when creating a new service request

[ivancaceres20]

Hi Dears,

I have created a new service request with his corresponding screen and fields. When I create the incidence by the team user or administrator the field Table Grid Editor is showing without problem, but when I want to create the same incident by form of the end user the field is not rendered in the form.

Please, could you give me some help.

Attached screens for more understanding of the scenario:

• Create the incidence.

• Form with field Table Grid Editor is rendered.

• Form with field Table Grid Editor is not rendered.

Regards. 

[francis]

Hello @ivancaceres20

The table grid editor is currently not supported in the service desk portal as documented 
https://wiki.idalko.com/display/TGPD/Service+Desk+Compatibility

We are currently progressing on implementing this compatibility - but we still have a mountain to move ...

Francis

[ivancaceres20]

Hello @francis

Thanks for the informations, I hope that this functionality should be implementing.

Regards.

Iván