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JIRA >> Create Salesforce Object >> Salesforce objects are not showing

JeyaDeepShree
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September 10, 2018

Not all Salesforce objects are showing in JIRA - Salesforce integration. Currently I am working on Salesforce - JIRA integration on my custom created objects in Salesforce. 

 

I have made all connections are successful between Salesforce and JIRA. When I create a Bug / Task in JIRA the entries are not auto push to Salesforce automatically. I can't map Salesforce objects into JIRA also.

 

Plz help. Thanks in advance

1 answer

0 votes
Azwandi _ServiceRocket_
Atlassian Partner
October 7, 2018

Hi there,

When I create a Bug / Task in JIRA the entries are not auto push to Salesforce automatically.

There could be an issue with the field mappings. What happens if you manually push updates from Jira to Salesforce?

If you plan to auto create a Salesforce record upon creating a new Bug/Task in Jira, you'll have to make use of the Jira workflow post function (https://docs.servicerocket.com/salesforce-jira/administrator-guide/automating-your-integration/configuring-workflow-post-functions-in-jira).

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