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Jira Automation - New Action (Notifications) question

Jennifer Danehower April 17, 2020

New Action (Notifications) - when creating or updating a automation rule, is there an option or a way to include the JIRA Issue Number/Link within the body of an email? The automated email will only display the generic message if one is in the automation rule. 

Please Advise,

Jennifer Danehower

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John Funk
Community Champion
April 17, 2020

Hi Jennifer,

Sure, but you will need to specifically put in a component for Send Email. 

Then in the body of the email you can include this:

Issue Link: {{baseUrl}}/browse/{{issue.key}}

That will show the key and make it a hyperlink so the user can click on it and go to the issue in Jira. Is you want the Summary, too - you can add {{issue.summary}}

Jennifer Danehower April 17, 2020

Thanks a bunch John! That was the part I was missing. 

John Funk
Community Champion
April 17, 2020

Glad I could help.  :-)

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