I am using Automation for Jira to send a custom assignee change email, so I need the new assignee email address and the previous assignee email address.
Using the changeField smart value I can get the previous assignee username as a string, but I can't find an easy way to return the email address from the username string.
If it can't be done in Automation, I would have to write a listener from scratch in ScriptRunner.
Thanks!
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.