Prevent repeat evaluations of add-ons

[Sandstorm Media GmbH]

Hey team,

the 30 days free trial is a great way for new users to test our app. Regarding this topic there's one question. Is there any mechanism to prevent users from just starting new evaluations for new add on versions without ever subscribing?

Kind regards

Fabian

[Nic Brough -Adaptavist- · Accepted solution]

People can extend a trial twice, but after that, they have to negotiate with Atlassian to get the flag reset for more extensions (and the default answer is "no, you've had long enough")

[David Fischer]

Or they can just request a trial license using a different my.atlassian.com account, no?

[Nic Brough -Adaptavist-]

Yep, and that's the hideous failure in it.

It'll stop a good chunk of people, who won't think of that, but I do know of some who do do that.

[Sandstorm Media GmbH]

Hey guys,

thanks for your quick answers. We haven't found that in the FAQs or somewhere else.