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Private Slack channel notifications

Matúš Klaudíny
Contributor
January 21, 2019

Hello,

Is there a specific reason why posting to private channels doesn't work? On the other hand @ mentions works fine. 

 

Thank you, 

1 answer

0 votes
Ben Romberg - codefortynine
Atlassian Partner
May 22, 2019

Sorry for the late response! We actually continued this conversation over email and the final resolution was to use a public channel (e.g. #general) in the Slack Webhook configuration.

Since the Slack Webhook channel is always overridden with the channels configured in Slack for Confluence, there should be no drawback using a public channel in the Webhook. However, it seems that when using a private channel in the Webhook, Slack for Confluence cannot send notifications to other private channels.

We've also enhanced our documentation to make sure this is no longer an issue.

Thanks @Matúš Klaudíny for bringing this up and helping us to find the solution!

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