Biggantt app is not responding. Wait or cancel?

[Alan Ng]

Biggantt for our entire team at  https://sutdgamelab.atlassian.net is raising this error "App is not responding. Wait or cancel?"

Is Biggantt currently down? How can we address this? Thank you.

[Ajeet Singh]

Its a same issue for us too, i created the cloud account yesterday and added Big Gantt to it, but BigGantt is not ready to load ?

Will it be like this? What to do resolve the problem?

[Patryk-SoftwarePlant]

Hi,

Please provide the base URL of your Jira instance. I will check logs for you.

Cheers,

Patryk

[Patryk-SoftwarePlant]

Hi Alan,

I can see that you have raised a ticket with the same issue and resolution has been provided. Let me know if the problem occurs.

Cheers,

Patryk