BulkClone causing error 500 when browsing projects.

[Sebastien Falardeau]

Hi there,

Since our upgrade to JIRA 6.3.5 and BulkClone 1.0.11, JIRA users receive an error 500 when they browse projects from the "Projects" menu. The error disapears when the add-on is disabled.

Thank you

[Lars Broden · Accepted solution]

Hi,

a BulkClone 1.0.12 has now been released to adress this problem among other stability improvements.

Best Regards

Lars Broden

[Matt Clemens]

Any update on this?  Would really like a working version!

[Lars Broden]

A fix is now in place with BulkClone 1.0.13.

Please empty the plugin cache after upgrading and also the Browser cache.

Shutdown the JIRA server and empty the server cache and then restart again

If the problem still persists, please provide us with the relevant portions of the JIRA log that causes the exepction

Cheers

Lars Broden

[Lars Broden]

Will take a look at this and provide a fix.

Regards

Lars Broden

[ankush174]

+1 we are facing the same problem on JIRA 6.3.9. Kindly update any tentative date by which there will be a fix for this issue. Need to upgrade JIRA to install JIRA Service Desk module and not having bulk clone on the latest version of JIRA will be a blocker for us proceed further with the upgrade..

Regards

Ankush Grover

[Edwin Smith]

My workaround is to enable bulk clone for a minimum amount of time after setting up all the clones we need to do then disabling it again. It's not a great solution but it makes more sense than cloning 300 Tests by hand for a new project.

It would however be nice if you could select an option for no emails. Sending people 300 emails when you clone a test plan isn't needed. You can work around this by making your Template Project access limited to a few admins but then you lose the ability for users to add and modify the templates.

[Matt Clemens]

+1 we see the same thing after upgrading JIRA to 6.3.7

[Tomas Kenis]

There's an article on this issue.

https://confluence.atlassian.com/display/JIRAKB/Viewing+a+Project+or+an+Issue+throws%3A+com.google.template.soy.tofu.SoyTofuException

[Sebastien Falardeau]

Hi Tomas, I did saw the article at first. That's how I found that BulkClone was causing the issue. However, I've opened this issue to obtain support from BulkClone since they're supporting the add-on via "Answers".