Cannot schedule Epic via Edit Roadmap if Sprint attribute was filled in

[Sergey]

Hi!

We have experienced a following behavior:
- we have an Epic
- we used to fill in the attribute "Sprint" to get it visible near the Stories in the EA Team Planning board
- Then we recognized that it is much more transparent if we schedule Epics via EA, so that the will be appeared above all Stories in a separate grey area for Epics.
- we tried to schedule this Epic via the Increment Roadmap (Increment Overview -> Edit Roadmap) and this Epic was not visible in the Roadmap Backlog.

We assume It is OK so, because it is already scheduled.

- so, we tried to "un-schedule" it by making the "Sprint" attribute of Epic empty
- Epic was disappeared from the respective Sprint on the Team Planning Board.

But it is still not available for schedule in the Roadmap Backlog.

Question: how can we get it available again in the Roadmap Backlog?

Thank you!
Kind regards,
Sergei

[Elizabeth Cranston [Easy Agile]]

Hi @Sergey 

Thanks for reaching out. I’m Elizabeth, the Product Manager for Easy Agile Programs. Might be easiest if we have a call to troubleshoot your problem. You can book in a session here.

To help us prepare for the call, could you please confirm:

• The configuration of your Program Roadmap - you can find this via the Edit Program button

• Sprint source - you can find this via the Edit Increment button

• Your hosting (cloud, server or data center)

If you’d prefer, you can provide these details via support@easyagile.com.au

Thanks! Elizabeth

[Sergey]

Hi @Elizabeth Cranston [Easy Agile] ,

thank you for stepping in!

Details of our setup:

1) The configuration of Program Roadmap:

2) Sprint source:

3) Hosting - server or data center (not sure)