Diagramly diagram not showing in expandable box

[George Lewe (LSY)]

Hello

we are using Confluence 5.3.1 and Diagramly Plugin 2.9.0.

When placing a diagram inside a Confluence expandable box, the diagram is not loaded when opening the box in FF. The Ajax clock turns but no diagram appears. However, when clicking the 1:1 or Fit-to-canvas button the image is displayed. We tried autozise, autofit and other options but to no success.

IE and Chrome show the image ok. I am not sure whether this is a browser issue, plugin issue or Confluence issue.

Anybody having the same problem and maybe a solution?

[George Lewe (LSY) · Accepted solution]

Version 3.5 fixes the issue. Thanks.

[George Lewe (LSY)]

Hi there

unfortunately the issue is back using Confluence 5.4.3 and Diagramly Plugin 2.10.2.

I cannot access the previous drawio JIRA ticket DPFC-2 anymore. Seems to be deleted.

[Boris]

We're working on a fix. Expect a release next week.

[David Benson _draw_io_]

The 3.5.x versions don't show this problem, just update to the latest.

[George Lewe (LSY)]

Indeed, 2.9.1 fixes this issue. Thanks a bunch.

[George Lewe (LSY)]

Hi there,

we are using Windows 7 and 8. FF versions used are 24-26.

The expandable box is created by the Confluence macro "Expand". It's basically a hidden div. A link is displayed then on the page that expands/shows the div.

I placed the Diagramly diagram in the macro body. When clicking the link the div expands, shows the frame of the diagram but the diagram is not loaded, only a piece of it is there and the Ajax wait animation.

I made a screenshot but cannot attach it here. On your JIRA instance I can't find a way to register.

Best regards,
George

[David Benson _draw_io_]

Fixed in 2.9.1

[David Benson _draw_io_]

https://drawio.atlassian.net/browse/DPFC-2

[David Benson _draw_io_]

What version of FF please + OS?

What's an "expandable box" also? If you're able to, a video capture might be very useful here. Thanks.