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EazyBI: Calculate count of issues where First Resolution User = X

Michael Thompson
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November 20, 2019
  • Jira Server 8.5.1
  • eazyBI Reports and Charts for Jira 5.1.1

PROBLEM

I have added the custom field First Resolution User (from Enhancer Plugin for Jira) as an imported field in my Source configuration in eazyBI. I am trying to create a Created vs. Resolved chart in eazyBI, but instead of the standard closed count measure I want to get a count of issues that were first resolved by a member of the support team.

First Resolution User is being imported as a Dimension and a Property.  Any ideas on what the calculation should be to get the correct count on resolved issues?

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Michael Thompson
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January 6, 2020

Any thoughts? Anyone?

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