Enable Zen Foundation Plugin Error

[Eric Johnson]

When trying to enable the plugin from User Installed plugins I get the following error.

This add-on failed to enable. Your license may be invalid. Please refer to the logs for more information.

In the console of Firebug I get the following request with a status of 500

http://[Server Location]/rest/plugins/1.0/com.zenfoundation-key

This probably has something to do with my environment, currently running Windows Server 2007.

[Darryl Duke]

This was solved by adjusting mysql's /etc/my.cnf file to increase the max packet size (and restarting mysql):

[mysqld]

max_allowed_packet=256M

[Darryl Duke]

Hi Eric,

Thanks for contacting us separately at support@stepstonetech.com. We'll get you sorted!