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Gantt Cloud license is expired or missing. You need an active license to use this plugin. Check out

Nei Brasil
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July 23, 2017

I am trying to install Gantt Cloud. After clicking in Free Trial it istarts installing showing "Updating add-on licenses". The installation bar goes until the end and nothing more happen after this. When I try to use Gantt Cloud I always get the same message:

 

Gantt Cloud license is expired or missing.

You need an active license to use this plugin. Check out Add-on's Administration page for more details.

 

Try everything again. Without success. 

2 answers

0 votes
Michał Śpiewak
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 17, 2018

I followed the installation instruction strictly and have exactly the same issue:

Gantt Cloud license is expired or missing.

You need an active license to use this plugin. Check out Add-on's Administration page for more details.

Really annoying..

I contacted support and waiting for reply, but if it fails at this stage, it looks like going to another plugin.. 

0 votes
Steph
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 30, 2017

Nei, did you follow their installation instructions? If you did and it's still not working, I'd highly suggest shooting them an email.

Good luck,

Steph 

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