Getting an 404 trying to upload document

[Reatha Ek]

Hi - sorry but I have a strange one.

Trying to add a document an getting an 404 after selecting it in the explorer menu...

[Danut M _StonikByte_]

The issue is fixed in version 1.1.1 released on January 23, 2013.

[Reatha Ek]

Yippeeee! Certainly fixed it for me...

Great stuff. Five Star.

[Mathieu Bertrand]

I confirm the fix on my side.

Support for this plugin is great.

Thank you !

[Mathieu Bertrand]

I got the same error after removing the "-" from the filename.

In fact, I tried with many documents without success.

Operating system: windows 7-64 bits (client), ubuntu (jira server).

Browser: Chrome Version 24.0.1312.52 m

I created a bitbucket issue.

Thank you

[Bogdan Vasilescu [StonikByte]]

Whenever you have a minute, could you please check that all modules for the Document plugin are still enabled.

I can reproduce this if the rest-service-resources module is disabled.

[Reatha Ek]

Hello - sorry for the delay.

We are running JIRA 5.2.4 on Ubuntu 12.04 LTS 64 bit, and all modules are enabled...

[Bogdan Vasilescu [StonikByte]]

Sorry, for asking you so many questions :( ...

Could you please tell me if you use http://192.168.0.99:8080 or http://192.168.0.99:8080/jira to access JIRA?

Does the path you are using to access JIRA is the same as the base URL in the general configuration page?

Thank you!

[Bogdan Vasilescu [StonikByte]]

I promise this is the last question ... at least for today :):(

Could you please tell me if you are using Tomcat or other web server?

Thank you.

[Mathieu Bertrand]

Hi,

No prob for the questions. I understand you need information to debug the problem.

32 of 32 modules are enabled.

My base url is http://192.168.0.99:8080 and I use http://192.168.0.99:8080 to access JIRA.

Thank you,

[Mathieu Bertrand]

I'm using jira standalone on linux ubuntu.

I believe this runs behind tomcat (which is why I'm accessing jira by the port 8080).

Feel free to ask more questions if needed.

Thx

[Danut M _StonikByte_]

Even if I was unable to reproduce it on my configuration (Win7 x64 with Chrome, IE 9), it may be related to the fact that the document contains "-" in its name.

Can you please replace the "-" and try again?

Danut.

[Danut M _StonikByte_]

Hi,

We will look into it.

Can you please provide the following info:

- which operating system are you using?

- is OS 32-bit or 64-bit?

- which browser and which version of the browser are you using?

This kind of issues should be reported on the Bitbucket repository of Documents (https://bitbucket.org/StonikByte/documents-add-on/issues?status=new&status=open).

Thank you,

Danut

[Mathieu Bertrand]

I have the same error here. After selecting the file I want to add, I get the following message:

"Cannot attach file CV-HighLevelArchitecture.docx: Unknown server error (404)."

After investiguation, the call generating the 404 error is the following:

http://192.168.0.99:8080/rest/StonikByteProjectDocsPlugin/1.0/AttachTemporaryDocument?filename=CV-HighLevelArchitecture.docx&size=35837&atl_token=BV3B-5349-CI5W-XCPV%7Cbd5c42603f1c3289a11c82b32dc1710da25bee25%7Clin&projectId=10000

[Mathieu Bertrand]

After investiguation, the call generating the 404 error is the following:

http://192.168.0.99:8080/rest/StonikByteProjectDocsPlugin/1.0/AttachTemporaryDocument?filename=CV-HighLevelArchitecture.docx&size=35837&atl_token=BV3B-5349-CI5W-XCPV%7Cbd5c42603f1c3289a11c82b32dc1710da25bee25%7Clin&projectId=10000

(192.168.0.99 being my jira server)

[Mathieu Bertrand]

I have the same error here. After selecting the file I want to add, I get the following message:

Cannot attach file CV-HighLevelArchitecture.docx: Unknown server error (404).