Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Gliffy does not update in Confluence

Lennart Rheinwald August 20, 2023

I created a diagram with Gliffy to include it in Confluence. Unfortunately when making any changes it is not synchronized in Confluence, it always shows an older version of the diagram. When I go in fullscreen or edit mode the changes are visible. 

I found a way to overcome this, but this is annoying when making changes on a regular basis. I always need to delete the Gliffy from Confluence and add it again, then it's synchronized. 

Is there another way to fix it? 

 

2 answers

1 vote
crina_tolcseres
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 27, 2023

Probably late for the author, but if anyone searching for this... check properties of your diagram, it might be set to a specific version instead of "latest", causing your updates to not display in Confluence. 

Samie Kaufman - Your Gal at Gliffy
Community Champion
November 28, 2023

Great tip, @crina_tolcseres !! :) 

0 votes
Samie Kaufman - Your Gal at Gliffy
Community Champion
August 21, 2023

Hi @Lennart Rheinwald !

Would you please email our support team at support@gliffy.com? Details like your Confluence + Gliffy version will likely be important. 

Thanks!

Samie

Lennart Rheinwald August 21, 2023

Hi @Samie Kaufman - Your Gal at Gliffy ,

I wrote E-Mails to the support team for both of my cases, thank you! 

 

Best regards,

Lennart

Samie Kaufman - Your Gal at Gliffy
Community Champion
August 21, 2023

I appreciate it, Lennart! Thank you!!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events