How to create auto subtasks when a specific request type is chosen through portal

[Samuel Colon]

Hi, i have been playing around with Automation for Jira but could not find a way to do this myself. I have a request type called New Employee. HR would click on that in the portal and then upload the new employee form. I would like to automate subtasks to be added such as:

Order PC Equipment

Order Phone

Create Company Accounts

New PC Setup

 There are about 4 more tasks to be auto created and added to the parent ticket. How can i set this up?

[Scott Harwood · Accepted solution]

Hi Samuel,

You would have an issue created trigger, followed by an "issue condition" to check the customer request type is "New Employee", then finally a create subtasks action to create your subtasks. 

For example:

[Samuel Colon]

Thank you so much Scott!!! This worked like a charm!!!