How to delete a private version in the Marketplace?

[Kitologic Inc.]

Hi!

I would like to remove an obsolete private add-on version that I created for testing. Did not find any deletion link in the UI or documentation on the matter. Does anyone know how to do it?

MA

[BenW · Accepted solution]

Only site administrators can delete versions. The Marketplace doesn't allow vendors to delete versions because once it is deleted, users who have that version installed will be stranded on the version and will no longer receive update notifications for newer versions.

If your version has always been private and never been distributed to any users, and you really want to delete the version, you can file a Support Request at https://ecosystem.atlassian.net/browse/AMKTfor the Marketplace team to delete it for you.

Cheers,
Ben

[Joe Stack]

This may be outdated, but I can't seem to create an Issue on the AMKT board. Is there a new way to do this?

[BenW]

Yes - please file a support request at http://go.atlassian.com/marketplace-support.

[Joe Stack]

Thanks!

[Kitologic Inc.]

Thanks Ben for your answer!