I would like to know if it is feasible to include both the created issue's key and the key for the cloned issue (created via automation) in the slack notification.
I have the following automation pattern in place:
1. The rule is global
2. The automation runs when an issue is created.
3. I use JQL to limit the projects the automation may run against.
4. I add some labels to the new issue.
5. I clone the ticket into a central project for the development team.
6. I send a slack notification indicating the issue has been created.
Here is what I have tried thus far, without success:
Trigger Issue
Trigger Issue: {{triggerIssue}} - returns the trigger issue key as expected
Trigger Issue Key: {{triggerIssue.issuekey}} - returns nothing
Trigger Issue Key: {{triggerIssue.key}} - returns the trigger issue key as expected
Trigger Issue Requester: {{triggerIssue.reporter}} - returns the requester
Cloned Issue
Issue Key: {{issue.key}} - Returns the trigger issue key - I want the cloned issue key.
Issue Key 2: {{issuekey}} - returns nothing
Issue Summary: {{issue.summary}} - returns the issue summary (trigger issue)
Issue Description: {{issue.fields.description}} - returns the trigger issue description
Issue Links: {{issue.fields.links}} -- returns nothing
Issue fields: {{issue.fields}} -- returns a collection {}, I think...
I want something like this in Slack:
{{triggerIssue.issuekey}} - {{triggerIssue.summary}} has been cloned to the Developer project. The cloned Developer ticket is {{issue.key}}.
Which should read something like the following in Slack:
BUS-784 - A sample summary has been cloned to the Developer project. The cloned Developer ticket is DEV-943.
Is it possible to access these fields, and if so, how should I approach this?
{{#createdIssues}}{{key}}{{/}} is what I was looking to find. It is in the documentation. I missed it...
{{#createdIssues}}{{key}}{{/}} is the syntax I was looking to find. It is clearly spelled out in the documentation and I missed it...
I hope this may helps someone else.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.