Is there an alternative way (not the Java plugin) to upload/attach screenshots to issues?

[Phillip Yero]

JIRA uses the Java plugin to attach screenshots and, since some people at our company have Java disabled in all browsers because Java 1.7_11 is incompatible with some of our servers, I was hoping there would be an alternative.

[Zul NS [Atlassian] · Accepted solution]

What I normally do is to PrintScreen, paste it in paint, save the file and use the attach file button. You can also use Take Screenshot / Snipping Tool for Linux and Windows respectively.

[Nic Brough -Adaptavist-]

Yup, that's the way you'll need to do it. You can attach and picture and it'll behave as a screenshot once it's attached.

[Phillip Yero]

Okay. I was hoping there would be some other plugin that would make it as smooth as Java does, but I guess not.

Thanks guys.

[Martijn Heemels]

Check out this new "HTML5 attach images" plugin by Atlassian: https://marketplace.atlassian.com/plugins/com.atlassian.plugins.jira-html5-attach-images. Requires Jira 5.2+ and not IE8 support, but works fine on any modern browser. No need for Flash or Java.

[James Dein]

A great alternative for taking screenshot and uploading it afterwards is the Free Screen Capture. I'm currently using it and it works perfectly. You can get this tool at this page: http://screenshot.net/

[David Dixon]

An alternative is to send JIRA an email with the issue number in the subject line and nothing in the body but the image, and using an incoming mail handler in JIRA. Works great.