Issue with Jira templates

[Nina Eleftheriadou]

We have been using Jira templates for feature requests and bugs but for the last 2 days, this is no longer working. We are getting errors. Any idea why?

[Paul Pavlovsky_AppLiger_ · Accepted solution]

Thanks @ryan , @Jack Brickey !

Hi @Nina Eleftheriadou it looks like you need to update Easy Templates addon to the latest version.

I will follow up with you via support channel.

[Nina Eleftheriadou]

thank you @Paul Pavlovsky_AppLiger_ ! I will give it a try :) 

[Jack Brickey]

I would reach out to the vendor support directly - https://appliger.atlassian.net/servicedesk/customer/portal/1 

[ryan]

Thanks, Jack.

Nina, I copied your message and screenshots into the link Jack provided, and used your transifex email. Just FYI