I am trying to use the Javascript Charts for JIRA Cloud dashboard add-on and am running into a blocking problem. More often than not, the plugin fails to draw a chart. The error is:
- Error type: 429 - Too many requests
- Log reference: 2baab490-9b53-4433-81a4-949990f881ca
We're using Jira Cloud and it appears that the chart plugin is trying to make an API call to get data but Jira is shutting it down due to too much API usage. I have no idea if other people in our company use this add-on so for all I know, there could be massive amounts of API traffic. We also use the Jira API to pull out data for Power BI reporting and that doesn't run into problems that we know of.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.