Not possible to add Draw.io diagram anymore, attachments have 0 bytes

[Raymond Brandon]

Again having problems with Confluence Cloud and draw.io. Adding a new diagram to a page fails. Problem already exists for a few days, reported by multiple colleagues of mine.

How to reproduce:

1. Pick a Confluence page (new or existing)
2. Add draw.io diagram macro
3. draw something and press save
4. Page preview does not show draw.io preview
5. Publishing page does nots show diagram
6. Page attachments (png and xml) of draw.io all have size of zero bytes

[Raymond Brandon · Accepted solution]

Problem magically disappeared over the weekend... not known who fixed what... Confluence? Draw.io?

[David Benson _draw_io_]

Sorry for the delay seeing your post. We had an issue on Sunday, but not sure what could have happened on Friday. If you get problems it's always best to submit to support@draw.io, that'll get you the fatest response.