NullPointerException thrown when trying to sync repo

[Timothy]

After clicking the refresh icon to Sync Repo, an error message is returned:

*Sync Failed: java.lang.NullPointerException*

2013-01-11 17:19:42,578 BitbucketConnectorExecutorServiceThread:thread-1 WARN ServiceRunner    com.atlassian.jira.plugins.dvcs.scheduler.DvcsScheduler:job [dvcs.sync.impl.DefaultSynchronizer] 
java.lang.NullPointerException
	at com.atlassian.jira.plugins.dvcs.spi.bitbucket.transformers.ChangesetFileTransformer$1.transform(ChangesetFileTransformer.java:34)
	at org.apache.commons.collections.CollectionUtils.collect(CollectionUtils.java:632)
	at org.apache.commons.collections.CollectionUtils.collect(CollectionUtils.java:610)
	at org.apache.commons.collections.CollectionUtils.collect(CollectionUtils.java:575)
	at com.atlassian.jira.plugins.dvcs.spi.bitbucket.transformers.ChangesetFileTransformer.fromBitbucketChangesetsWithDiffstat(ChangesetFileTransformer.java:25)
	at com.atlassian.jira.plugins.dvcs.spi.bitbucket.transformers.DetailedChangesetTransformer.fromChangesetAndBitbucketDiffstats(DetailedChangesetTransformer.java:21)
	at com.atlassian.jira.plugins.dvcs.spi.bitbucket.BitbucketCommunicator.getDetailChangeset(BitbucketCommunicator.java:168)
	at com.atlassian.jira.plugins.dvcs.service.remote.ChangesetIterator.next(BranchedChangesetIterator.java:109)
	at com.atlassian.jira.plugins.dvcs.service.remote.BranchedChangesetIterator.next(BranchedChangesetIterator.java:61)
	at com.atlassian.jira.plugins.dvcs.service.remote.BranchedChangesetIterator.next(BranchedChangesetIterator.java:19)
	at com.atlassian.jira.plugins.dvcs.sync.impl.DefaultSynchronisationOperation.synchronise(DefaultSynchronisationOperation.java:64)
	at com.atlassian.jira.plugins.dvcs.sync.impl.DefaultSynchronizer$1.run(DefaultSynchronizer.java:79)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:439)
	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
	at java.util.concurrent.FutureTask.run(FutureTask.java:138)
	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
	at java.lang.Thread.run(Thread.java:662)

The DVCS connector is connecting to BitBucket.

[cbenard1 · Accepted solution]

Hi Timothy,

This issue has cropped up a couple of times recently. We've been resolving it by manually updating the DVCS connector plugin to version 1.2.6.1. Please raise a support ticket and myself or one of my team mates should be able to get this taken care of.

Cheers

Turner

[Timothy]

Where do I raise this issue at? I coulnd not even find the right JIRA instance to raise this issue..

[Immanuel Siagian]

Hi Timothy,

As Turner suggested, it is best to raise an issue on support. You may register first and raise this question to https://support.atlassian.com

Do let us know if you need assistance on this.

[Immanuel Siagian]

Hi Tomothy,

I'm afraid that you have run into a known bug described on the following report: https://studio.atlassian.com/browse/BBC-232. I could not find any workarounds for this, so my best advice is to wait for version 1.3 of the plugin.

I hope this is has been helpful.

[Timothy]

Can't view the issue but does the sync actually finish?