Only adminstrator role can see "synapseRT" menu.

[Jiannan Tang]

hi, all

I had installed synapseRT seccessful, and admin can see the synapseRT menu and dropdown list. but the other roles can't see the synapseRT menu. How can I cofig the permission.

My jira version is 5.2.1

My permission list

<th>Project Permissions</th><th width="25%">Users / Groups / Project Roles</th><th width="10%">Operations</th>

Administer Projects Ability to administer a project in JIRA.	Project Role (Administrators) (Delete) Group (jira-users) (Delete)	Add
Browse Projects Ability to browse projects and the issues within them.	Project Role (Users) (Delete) Group (jira-users) (Delete)	Add
View Issue Source Tab Allows users to view related source code commits on the view issue screen.	Project Role (Developers) (Delete) Group (jira-users) (Delete)	Add
View Read-Only Workflow Users with this permission may view a read-only version of a workflow.	Project Role (Users) (Delete) Group (jira-users) (Delete)	Add

<th>Issue Permissions</th><th width="25%">Users / Groups / Project Roles</th><th width="10%">Operations</th>

Create Issues Ability to create issues.	Project Role (Users) (Delete) User Custom Field Value (跟踪者) (Delete) Group (jira-users) (Delete)	Add
Edit Issues Ability to edit issues.	Project Role (Developers) (Delete) Group (jira-users) (Delete)	Add
Schedule Issues Ability to view or edit an issue's due date.	Project Role (Developers) (Delete) Group (jira-users) (Delete)	Add
Move Issues Ability to move issues between projects or between workflows of the same project (if applicable). Note the user can only move issues to a project he or she has the create permission for.	Project Role (Developers) (Delete) Group (jira-users) (Delete)	Add
Assign Issues Ability to assign issues to other people.	Project Role (Developers) (Delete) Project Role (Users) (Delete) Group (jira-users) (Delete)	Add
Assignable User Users with this permission may be assigned to issues.	Project Role (Developers) (Delete) Group (jira-users) (Delete)	Add
Resolve Issues Ability to resolve and reopen issues. This includes the ability to set a fix version.	Project Role (Developers) (Delete) Group (jira-users) (Delete)	Add
Close Issues Ability to close issues. Often useful where your developers resolve issues, and a QA department closes them.	Project Role (Developers) (Delete) Group (jira-users) (Delete)	Add
Modify Reporter Ability to modify the reporter when creating or editing an issue.	Project Role (Administrators) (Delete) Group (jira-users) (Delete)	Add
Delete Issues Ability to delete issues.	Project Role (Administrators) (Delete) Group (jira-users) (Delete)	Add
Link Issues Ability to link issues together and create linked issues. Only useful if issue linking is turned on.	Project Role (Developers) (Delete) Group (jira-users) (Delete)	Add
Set Issue Security Ability to set the level of security on an issue so that only people in that security level can see the issue.	Group (jira-users) (Delete)	Add

<th>Voters & Watchers Permissions</th><th width="25%">Users / Groups / Project Roles</th><th width="10%">Operations</th>

View Voters and Watchers Ability to view the voters and watchers of an issue.	Project Role (Developers) (Delete) Group (jira-users) (Delete)	Add
Manage Watchers Ability to manage the watchers of an issue.	Project Role (Administrators) (Delete) Group (Anyone) (Delete) Group (jira-users) (Delete)	Add

<th>Comments Permissions</th><th width="25%">Users / Groups / Project Roles</th><th width="10%">Operations</th>

Add Comments Ability to comment on issues.	Project Role (Users) (Delete) Group (jira-users) (Delete)	Add
Edit All Comments Ability to edit all comments made on issues.	Project Role (Developers) (Delete) Group (jira-users) (Delete)	Add
Edit Own Comments Ability to edit own comments made on issues.	Project Role (Users) (Delete) Group (jira-users) (Delete)	Add
Delete All Comments Ability to delete all comments made on issues.	Project Role (Administrators) (Delete) Group (jira-users) (Delete)	Add
Delete Own Comments Ability to delete own comments made on issues.	Project Role (Users) (Delete) Group (jira-users) (Delete)	Add

<th>Attachments Permissions</th><th width="25%">Users / Groups / Project Roles</th><th width="10%">Operations</th>

Create Attachments Users with this permission may create attachments.	Project Role (Users) (Delete) Group (jira-users) (Delete)	Add
Delete All Attachments Users with this permission may delete all attachments.	Project Role (Administrators) (Delete) Group (jira-users) (Delete)	Add
Delete Own Attachments Users with this permission may delete own attachments.	Project Role (Users) (Delete) Group (jira-users) (Delete)	Add

<th>Time Tracking Permissions</th><th width="25%">Users / Groups / Project Roles</th><th width="10%">Operations</th>

Work On Issues Ability to log work done against an issue. Only useful if Time Tracking is turned on.	Project Role (Developers) (Delete) Group (jira-users) (Delete)	Add
Edit Own Worklogs Ability to edit own worklogs made on issues.	Project Role (Users) (Delete) Group (jira-users) (Delete)	Add
Edit All Worklogs Ability to edit all worklogs made on issues.	Project Role (Developers) (Delete) Group (jira-users) (Delete)	Add
Delete Own Worklogs Ability to delete own worklogs made on issues.	Project Role (Users) (Delete) Group (jira-users) (Delete)	Add
Delete All Worklogs Ability to delete all worklogs made on issues.	Project Role (Administrators) (Delete) Group (jira-users) (Delete)

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

As per our team:

You should add a group to the list of synapseRT groups on Dashboard settings for synapseRT to get access to synapseRT dashboards.
please refer to http://doc.go2group.com/display/SRT5/Installation+Guide+for+Latest+Version#InstallationGuideforLatestVersion-Dashboard

[Frank Rudolph]

The only thing I got out of that post was that only admin could see the synapseRT drop-down menu. I am an admin user, so I did not understand why I couldn’t see this link. I tried to follow the steps in the documentation the post referenced above, but I think since you were only explaining how to give OTHER users access to this link, you presupposed that the admin user would already have access to that link (which I didn’t) so I could not “Go to the Administration section and follow the link Dashboard configurationfrom synapseRT section, as on the image below” as the document instructed, because I couldn’t get there without the menu link. So I started doing a trial and error walk through your admin related menus and accidentally discovered this: I went here: http://localhost:8080/secure/SYNAPSEConfig.jspa (you can figure out how I got there, I don’t want to try and reconstruct the steps because it is TIME TO GO HOME!!) I checked the box called "Enable old style navigation menu": … et voila! The link magically appeared. Now every time I open JIRA up the menu item is there. Perhaps this should be mentioned prominently in the installation instructions for synapseRT?

[Jiannan Tang]

Thanks, select group in dashboard manage!