Columns shown in Teams after Integration

[Gary Rubinstein]

Can you modify the Jira columns shown in MS Teams?

[SoftServe Support]

Dear @Gary Rubinstein 

Thank you for your question. Unfortuantely these coloumns can't be changed. At this moment there is possibility to sort the issues. It can be done by Type, Key, Summary, Assignee, Reporter, Status and the date of Creation and Update (see the screenshot attached below)

Or oyu can create a custom filter during creation a new tab.
So during the step when you choose to create a new filter or to use saved, please choose "Create a custom filter" -> Select a project -> Filter by priority:



If you mean something else, could you please specify the issue and information you need to know or provide us with more details?

Best regards,
SoftServe Support 

[Gary Rubinstein]

Thanks for the response.  It is good to know of this limitation and hopefully the integration will be more configurable in the future.

[Chris McGrath]

If the ability to customise columns could be worked on it would be great. It causes a lot of problems

* At the default size basically every text column is too small

* This include the key - the Key column should always be large enough to see the entire size.

* Not quite related, but the date format doesn't use the user's settings so everyone is forced to use the American format of M/d/yy.

[SoftServe Support]

Dear @Chris McGrath 

Thank you for your feedback. It's valuable for us.
We will take your solution into consideration and will investigate
will it be possible to implement these changes in the future.

Should you have any other solutions, please let us know.

Best regards,
SoftServe Support 

[Chris McGrath]

Thanks! Hopefully I'm not coming across too negative, you've made a great tool

[Colin Jones]

We'd love it to show the columns saved in the filter too!

[SoftServe Support]

Hi @ColinJ 

We really appreciate feedback like this to improve our integration to make it more comfortable for users and expand functionality if needed. We will take all your suggestions regarding customize the columns into consideration.

Best regards,
SoftServe Support