Confiform call external API and callback data update in the confiform fields

[SP]

Hello,

Is that possible to create Service Now request (API ) through Confiform and the request number should be updated in the confiform field? like JIRA issue number callback in confiform.

And i have few request like this to call external API.

[Alex Medved _ConfiForms_ · Accepted solution]

You can setup ConfiForms to call any kind of web service endpoint.

You can also read / process the response returned by the call and if that is a JSON object then access it's properties

You can also call ConfiForms REST APIs from external service and update records as you like

This page shows how to read the response https://wiki.vertuna.com/display/TEST/Create+Jira+issue+with+webservice+connection+with+files+and+remote+links

ConfiForms REST APIs could be found on https://wiki.vertuna.com/display/CONFIFORMS/REST+API

(cloud version https://wiki.vertuna.com/display/FORMS/REST+API+for+ConfiForms+CLOUD)

[SP]

Thanks @Alex Medved _ConfiForms_ 

One more question.

Is there any support issues or technical limitation or performance issues while using WS Connections?

[Alex Medved _ConfiForms_]

We have a 20 seconds timeout to connect to your WS and get the response.

I dont recall anything else specific...

[SP]

Thanks @Alex Medved _ConfiForms_ 

not relevant to this issue.

i have confiform page that create jira issue and anything update made through confiform page will sync to jira issue.

Here is my question. if any changes made from JIRA, how could i sync back to confiform request?

[Alex Medved _ConfiForms_]

If you have a Jira field in ConfiForms then you can really access ANY property of Jira issue through that field directly... realtime - https://wiki.vertuna.com/display/CONFIFORMS/Accessing+Jira+issue+fields+directly+from+ConfiForms+using+Jira+issue+field

If you are looking on how to sync back Jira issue changes to ConfiForms then you need to setup an integration in Jira side and to use ConfiForms REST API to update the record(s) in ConfiForms accordingly. In other words you need to setup such integration yourself. as the changes are driven by external system (Jira in this case) and this needs to "notify" ConfiForms... REST API is the perfect way of doing such updates from external systems to ConfiForms

[SP]

Thanks @Alex Medved _ConfiForms_ 

[SP]

if confiform have sync feature that would be very nice.

am expecting future versions