Erro in URL Datasource - Elements Connect (nFeed)

[Matheus Rodrigues de Faria]

Environment

Jira 8.5
nFeed 6.1.1

Description

After configuring the datasource from an api rest, the test returns the error: Datasource connection test failed: 'Error! Response from server: 'Internal Server Error' '

PS: In postman It's works.

Follows the sequence of prints:

[3layer Gestão Compartilhada]

I have the same problem. Anyone can help?

[Simon Laffont]

Hello 3layer Gestão Compartilhada,

This kind of problem is specific to each client's configuration and we cannot provide a generic answer.

Each case is different and I advise you to raise a ticket on our Support instance so we can analyze yours (if you want, you can also contact us by email via support@elements-apps.com)

Thank you for your understanding.

Kind regards,
Simon.

[Julie d_Antin _Elements_]

Hi, I'm sorry to hear you're having problems with your Elements Connect configuration.

The Elements support team is available to help you, so don't hesitate to raise a request on the support portal:

https://support.elements-apps.com/portal

[Matheus Rodrigues de Faria]

Hi @Julie d_Antin _Elements_ 

I already created a request on the Elements portal but but I wanted to share in the community that maybe people already have an outline for this error.

Thanks

[Carlos Eduardo Faddul Nunes]

i have the same problem, someone can help ?

[Simon Laffont]

Hello @Carlos Eduardo Faddul Nunes

This kind of problem is specific to each client's configuration and we cannot provide a generic answer.

Each case is different and I advise you to raise a ticket on our Support instance so we can analyze yours (if you want, you can also contact us by email via support@elements-apps.com)

Thank you for your understanding.

Kind regards,
Simon.