Failed to enable plugin Zephyr for JIRA (com.thed.zephyr.je)

[A]

Hi,

I've installed Jira 5.2.9 with Plugin Manager 2.7.10 and have successfully installed Zephyr for Jira 1.6.0970 and have activated the license.

However when I try to enable the plugin I get a timeout and the error: Failed to enable plugin Zephyr for JIRA (com.thed.zephyr.je)

I've also uninstalled it and reinstalled it and still get the same issue. I have managed to successfully enable another plugin.

The Jira instance is running locally on a W7 virtual machine, running IE 8.

[A · Accepted solution]

The latest release of Zephyr seems to be incompatible with the latest release of JIRA. Apparently a new release will be available in about 4 weeks.

[manpreet_kaur4]

Can you send the link where we can it it from?

[Chris Miller]

Hi Andrew,

Can you please send your Atlassian-JIRA log to support at getzephyr dot com?

We'll take a look and see if we can tell you what is going on.

Kind Regards,
Chris

[Rahul Yadav]

where can we get the log