How to get permission for enable/disable manual adjustments?

[Zhuo Wang]

Hello Community,

I used Structure app on Jira and tried to move the subtasks left and right (i.e., to upper or lower levels), but the left & right arrows didn't work. I did online search and the possible reason is to use manual adjustments with the appropriate permissions. 

I am one of the Jira administrator, but still not sure how to get the specific permission for this Structure manual adjustment. Does anybody have the 

Thank you very much for your help!

Zhuo

[Dima Kuzmin _ALM Works_]

Hi @Zhuo Wang,

Dmitrii with ALM Works here.

Manual Adjustments is a feature available only for Jira Server/Data Center. Structure Cloud doesn't have manual adjustments. 

Structure Cloud already allows sorting issues by rank and to update an issue's Jira rank, you can simply drag it to a new location in the structure. This may fit in your case, if you've been adding your tasks and subtasks with insert and extend generators' help.

Without sorting the move is impossible, since you're trying to change a position in the generated content (which was automatically created by your generators).

Hope this helps!

Kind regards,
Dmitrii Kuzmin
ALM Works

[Zhuo Wang]

Hi Dmitrii,

I ranked the issues and tried to drag it, but it didn't work. I was wondering whether we can schedule a short zoom meeting? 

BTW, after we finished using the free trial of Structure Cloud, if we do not host a server, are there any other options we can use Structure?

Thank you very much for your help!

Kind regards,

Zhuo Wang

[Dima Kuzmin _ALM Works_]

Hi @Zhuo Wang,

Sure, please submit a request at our support portal at support.almworks.com and we will schedule a zoom meeting to discuss this.

Kind regards,

Dmitrii

ALM Works 

[Zhuo Wang]

Hello Dmitrii,

I just submitted a request at support.almworks.com. I am looking forward to a zoom meeting to discuss this.

Kind regards,

Zhuo