How to transition an issue based on resolved linked issues

[sean.naubert]

I am trying to use Automation to transition a task from one status to another when its linked dependencies or blocking issues have been resolved. For example, I have a task sitting in a "dependent" state that has two tasks linked by Depends on, and 1 bug that is linked as Is blocked by. I want the task to automatically transition back to Open when the 2 tasks and 1 bug have all been resolved. This seems doable but I've tried parsing other posts to devise a solution and have not been successful. 

 

[Simmo · Accepted solution]

Hi Sean,

At what stage of your rule is it no longer successful? Could you provide a screenshot of the audit log for one of these executions?

Cheers,

Simeon [Automation for Jira]

[sean.naubert]

According to the logs it looks like it's not finding the linked issue (parent issue). 

[Simmo]

Hi Sean,

Are the linked issues in a different project by any chance?

Cheers,

Simeon.

[sean.naubert]

No, these issues are all in the same project.

[Simmo]

Hi Sean,

Excellent, that is often an issue. However, looking into your rule a bit further, I think your issue is that your Branch is looking for the wrong link types. In the first condition you check that the triggering issue has issues that it "blocks" or "is depended on by" but in your Related Issues branch you're using the inverse.

If you change your Related issues branch to check for "blocks" and "is depended on by" then I think your rule will start behaving.

Cheers,

Simeon.

[sean.naubert]

Fantastic! I was sure my JIRA logic was getting confused somehow. Thank you, Simeon. That worked beautifully. 

[Simmo]

Excellent, glad to hear it. Sorry I didn't spot it straight away!