I can not configure the automation flow. I can find the related issue part.Do I need to pay ?

[李忠东]

I can not configure the automation flow. I can find the related issue part.Do I need to pay ?I want the feature that when stories are all closed parent epic will closed automatically.

[John Funk]

Hi @李忠东 ,

I have noticed that Automation For Jira sometimes limits the options available if you come to the rule from the project and not the main Automation For Jira set of rules. 

Try deleting the end of your URL back so that this is the last part of your URL:

cb-jira-automation-rules#!/

Then press enter to get to your list of rules, and edit your rule from that path. 

I hope that helps!

[李忠东]

it does not work

[李忠东]

And the system gives me the sample template. I can not change the state of the rule.Maybe it the problem.

[John Funk]

you need to open the automation you want to change and go to global admin. Then select from the side column "all rules" find automation you want to change. there you can change the scope to global or multiple projects. 

[John Funk]

Are you using Server Lite version of Automation for Jira?

[Ollie Guan]

Hello @李忠东 ,

How do you configure this rule? If the execution fails, you can check the logs for troubleshooting.

[李忠东]

[李忠东]

I want the feature that close parent when sub-task have been completed, but  I have no the branch rule/related issues option to set the parent issue.

[Ollie Guan]

In addition to the above rule, have you ever successfully set other automation rules and can be executed?