Importing MS project to JIRA using WBS Gantt Chart for JIRA

[Nick Thorpe]

Hello all, 

I am trying to import a MS Project file into JIRA using WBS Gantt-Chart.  When importing I get the following error : 

JIRA IssueType=Task(10020)
MS Project filename=Systems plan Q1 2019.mpp
Import Issue count
Success=0
Fail =90

Can't create Issue(Bad Param) 0 Systems plan Q1 2019 {components=Component/s is required.}
Can't create Issue(Bad Param) 1 Milestones {components=Component/s is required.}
Can't create Issue(Bad Param) 1.1 FS Assessment {components=Component/s is required.}
Can't create Issue(Bad Param) 1.2 ASPICE formal audit {components=Component/s is required.}
Can't create Issue(Bad Param) 1.3 Pd16 DFMEA {components=Component/s is required.}
Can't create Issue(Bad Param) 2 Subsystem Design {components=Component/s is required.}
Can't create Issue(Bad Param) 2.1 Use Cases {components=Component/s is required.}
Can't create Issue(Bad Param) 2.1.1 Wake/shutdown {components=Component/s is required.}
Can't create Issue(Bad Param) 2.1.1.1 Identify requirements sources {components=Component/s is required.}

I have admin privileges with Bulk Import 

does this mean I need to create a component for each one of the entries here?  Or the import is trying to create components but cannot due to admin privileges? I really am not sure about this.. 

best regards,

Nick 

[Sean Osawa at Ricksoft · Accepted solution]

Hi @Nick Thorpe,

Thank you for using our WBS Gantt-Chart for Jira! 

I believe our support team is responding to this question in our support desk. 

Let us know if you need anything else.

Cheers,

Sean

Ricksoft 

[Nick Thorpe]

Yes this is covered by the support team.. thank you very much. 

So the way to get around this is to make all the fields 'optional' rather than 'required' before the import.

best regards,

Nick

[Charles Ha]

What does this mean? Where's the support desk and what fields shouuld me marked as 'optional'?

[Sean Osawa at Ricksoft]

Hi @Charles Ha,

We have a support desk to help your issues with WBS Gantt-Chart for Jira. Here is the link:

• https://ricksoft-support.atlassian.net/servicedesk/customer/portals

Please do not hesitate to contact us if you have any questions.

Cheers,